Effective Date: September 2025

TalentHub International (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share personal information when you use our website, interact with us, or engage our services.

 

1. Who We Are

TalentHub International is a recruitment process outsourcing (RPO) partner operating in the United Kingdom and South Africa, serving clients globally.

For data protection purposes:

• In the UK and EU, we are a “Data Controller” under the UK GDPR and EU GDPR.
  
  
• In South Africa, we are a “Responsible Party” under the Protection of Personal Information Act (POPIA).
  
  

Our contact details are in Section 10 of this Policy.

 

2. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: name, job title, company.
  
  
• Contact Data: email, phone number, business address.
  
  
• Professional Data: CVs, LinkedIn profiles, employment history (if you apply as a candidate).
  
  
• Technical Data: IP address, browser type, device information, cookies.
  
  
• Marketing & Communications Data: preferences for receiving information from us.
  
  

 

3. How We Collect Information

We collect data in the following ways:

• When you complete forms on our website.
  
  
• When you contact us by phone, email, or social media.
  
  
• Through HubSpot, our CRM and marketing automation system.
  
  
• Through cookies and analytics tools when you browse our site.
  
  
• From publicly available sources (e.g., LinkedIn, company websites).
  
  

 

4. How We Use Personal Data

We process personal data for the following purposes:

• To provide and improve our services.
  
  
• To manage relationships with clients, candidates, and partners.
  
  
• To respond to enquiries.
  
  
• To send marketing communications (only where lawful).
  
  
• To maintain website security and analytics.
  
  
• To comply with legal and regulatory obligations.
  
  

We will only use your data where we have a lawful basis (e.g., consent, contract, legitimate interests, legal obligation).

 

5. Sharing Your Information

We may share your data with:

• Our offices in the UK and South Africa.
  
  
• Service providers and processors, including HubSpot (CRM & marketing automation).
  
  
• Professional advisors (lawyers, accountants, auditors).
  
  
• Regulators, government authorities, or law enforcement where required by law.
  
  

We do not sell or rent your personal data to third parties.

 

6. International Transfers

Because we operate globally, your data may be transferred outside your country of residence, including between the UK, EU, South Africa, and other regions.

Where we transfer data internationally, we use appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs) for EU/UK data transfers.
  
  
• Compliance with POPIA for South Africa.
  
  
• HubSpot’s adherence to recognised data protection frameworks (including GDPR).
  
  

 

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

Where we process data for marketing, we will retain it until you opt out. Candidate CVs and related information are retained only as long as is lawful and relevant.

 

8. Your Rights

Depending on your location, you have rights under data protection laws, including the right to:

• Access your personal data.
  
  
• Request correction of inaccurate data.
  
  
• Request deletion of your data (“right to be forgotten”).
  
  
• Restrict or object to processing.
  
  
• Request data portability.
  
  
• Withdraw consent at any time (where consent is the basis for processing).
  
  
• Lodge a complaint with a supervisory authority (e.g., UK ICO, South Africa’s Information Regulator).
  
  

 

9. Cookies

Our website uses cookies and similar technologies to improve performance, analyse usage, and personalise content. For details, please see our Cookie Policy.

 

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

TalentHub International
Walbrook Wharf, 78-83 Upper Thames Street, London, EC4R 3TD
385 Roslyn Ave, Waterkloof Glen, Pretoria 0082
Email:Jodixon@talenthubinternational.com 

 

11. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date.